Return and Exchange Policy


Return and Exchange Policy

At Munchiebaby.com, our primary goal is to ensure the utmost satisfaction of our customers. To make your shopping experience both smooth and trustworthy, we have designed a simple and transparent return and exchange process. Our aim is to provide you with the best possible experience.

Return Conditions

  • The product must be unused and in original condition.
  • Return requests are accepted within 14 days of receiving the product.
  • The product must be returned with its original packaging and tags.

Return and Exchange Process

  1. Contact Us: It’s easy to get in touch with us for returning or exchanging a product:

    • Email: munchiebabyofficial@inbox.ru
    • Phone: +9940558540878
    • Live WhatsApp Contact: Click the button below to reach us directly via WhatsApp.

    Contact us on WhatsApp

  2. Initiate the Return Process: Once you contact us, we will provide you with detailed instructions for returning or exchanging your product. Return and exchange shipping costs are the responsibility of the customer. If the product has a manufacturing defect, shipping costs will be covered by us.

  3. Refund Process: After receiving the returned product, your refund will be processed within 7-10 business days and will be issued to your original payment method. We strive to process your refund as quickly as possible.

Damaged or Incorrect Products

If you receive a damaged or incorrect product, please contact us immediately. We will resolve the issue as soon as possible and initiate the necessary steps for exchange or return.

Hygiene Products

For health and hygiene reasons, unopened and unused muslin bedding sets, sleep bags, and other hygiene-related products cannot be returned.

Return and Exchange Exceptions

  • Discounted Products: Some discounted items cannot be returned. Special conditions may apply to discounted products.

Contact Us

If you have any questions or concerns, feel free to reach out to us: